Academy-only communication
Teachers, learners, and families use the academy's protected channels. Personal phone numbers, private email addresses, locations, and social handles are not meant to be exchanged.
SAFETY & PRIVACY
Safety isn't a paragraph. It is how the academy is designed.
Trust grows when families can see the safeguards around people, communication, information, and live lessons. These commitments shape the platform from the beginning.
PLATFORM SAFEGUARDS
Practical boundaries families can understand.
Need-to-know access
Parents see their own children. Teachers receive only information relevant to teaching. Broader access is restricted to authorised academy roles and should be auditable.
Controlled teacher activation
A teacher must pass application review and mandatory academy training—including a minimum 75% assessment result—before access to real student information.
Parent visibility
Parents can follow their own child's attendance, practice, progress, and academy communication. Any passive class observation feature remains policy controlled.
Limited observation and recording
Classes are not routinely recorded automatically. Any authorised Manager or CEO observation is controlled and logged.
Clear escalation
Safety, privacy, conduct, or technical concerns can be raised through the academy's Support & Feedback process for authorised review.
PRIVACY PRINCIPLES
Use what is necessary. Protect what is entrusted.
The academy is intended to serve families across regions. The final policy and consent journey must match the laws that apply to the operating organisation and each launch market.
Best interests first
Product and policy choices involving children should begin with their wellbeing and rights.
Collect less
Only information reasonably needed to provide, protect, and improve the academy service should be requested.
Private by default
Child accounts and learning information should use high-privacy defaults, with no avoidable public exposure.
Parents informed and involved
Notices and consent flows should be clear, age-aware, and appropriate to the learner's jurisdiction.
Keep it only as needed
Retention periods and deletion processes must be defined before live student data is collected.
No commercial exploitation
The proposed launch policy is no sale of child data and no behavioural advertising based on a child's learning activity.
LOCATION BOUNDARY
Teachers teach the learner—not track the household.
The planned teacher view does not expose the student’s login location, physical location, or timezone. Scheduling should show only the lesson information needed to teach.
STANDARDS INFORMING THIS DRAFT